Accessibility/VPAT BS4

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Voluntary Accessibility Conformance Report, EN 301 549 Edition (Based on VPAT® Version 2.4)

Name of Product/Version: BlueSpice 4.1

Report Date: 10/07/2022

Product Description: Web-based MediaWiki knowledge management tool

Contact Information: Submit a support form.

Notes: The current accessibility status is based on an official BITV accessiblity test through an ITZBund test provider.

Internal product development methods used:

• WCAG 2.1 Acceptance Criteria
• NVDA Screen reader with Chrome (best effort use) / Partial JAWS screenreader testing
• PDF testing: PAC 3 (PDF Accessibility Checker), PAVE (PDF Accessibility)

Applicable Standards/Guidelines

This report covers the degree of conforman1ce for the following accessibility standard/guidelines:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A (Partially tested: Level AA)
EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)	Not yet documented

Terms

The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
• Partially Supports: Some functionality of the product does not meet the criterion.
• Does Not Support: The majority of product functionality does not meet the criterion.
• Not Applicable: The criterion is not relevant to the product.
• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG Level AAA criteria.

WCAG 2.x Report

PDF output of wiki pages

PDF output of wiki pages is currently not sufficiently tagged and therefore cannot produce accessible PDFs.

It is, however, possible for users to upload and link accessible PDFs in the wiki.

Support documents

BlueSpice is documented in BlueSpice-based wikis. Therefore, the same criteria for Web/Authoring tools also apply for Support Docs. When content in and for these wikis is created (such as videos and wiki pages), these pages are frequently reviewed for accessibility (such as heading levels, alt-text, table syntax and captioning/transcripts for videos). In addition, the helpdesk footer contains an accessibilty link to an accessibility disclaimer that allows users to provide feedback.

Bundled extensions

All extensions and functionality developed by HalloWelt! is regularly tested for accessibility issues starting with BlueSpice 4.1. Other bundled extensions not developed by HalloWelt! can have issues that need to be resolved by the according developers. We take as much time as possible to also review these extensions and provide accessibility information for them. See attached list of extensions.

The WCAG test with its 60 checkpoints is a subset of the BITV-Test (92 checkpoints ). Each WCAG checkpoint therefore maps as follows to EN 301 549:

WCAG example	Corresponding BITV checkpoint
Checkpoint 1.1.1	BITV prefixes the WCAG checkpoints with the number 9. Therefore, this checkpoint is referenced as 9.1.1.1. In addition the WCAG checkpoints also always apply to the following BITV checkpoints: 11.8.2: Accessible content creation 12.2.4: Accessible support documentation

Table 1: Success Criteria, Level A

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A) (EN 301 549: 9.1.1.1, 11.8.2, 12.2.4)	Not supported
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Supports	Web/Authoring tool: Videos have to be captioned and hosted outside the wiki to have captions. Linked audio files are embedded with standard HTML<audio> tag. Support Docs: Video Tutorials are screencasts that are uploaded to YouTube including a caption file.
1.2.2 Captions (Prerecorded) (Level A)	Supports	Web: Audio can be accompanied by text file; Accessible video can be uploaded to video streaming services. Embedded video: uses tandard video-html-Tag. Authoring Tool: n/a - no authoring tool available. Support docs: Video Tutorials are screencasts that are uploaded to YouTube including a caption file.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Supports	Web/Authoring tool: it is the responsibility of users to provide media alternatives to support this criterion. Support docs: Video tutorials are hosted on YouTube. Audio track and caption file already provides the necessary information.
1.3.1 Info and Relationships (Level A)	Partially supports	9.1.3.1 a HTML structure elements for headings: Supported 9.1.3.1 b HTML structure elements for lists: Supported 9.1.3.1 c HTML structure elements for quotations: Supported 9.1.3.1 d Content is outlined: Partially supported 9.1.3.1 e Data tables are structured correctly: Not supported 9.1.3.1 f Relation of table cells: Not applicable 9.1.3.1 g No structural markup of layout tables: Supported 9.1.3.1 h Labels of form elements can be detected: Partially supported
1.3.2 Meaningful Sequence (Level A)	Web/ Authoring tool/Support docs: Supports	Skiplinks, sequence of menus and sidebars organized with landmarks
1.3.3 Sensory Characteristics (Level A)	Web/Authoring tool/Support docs: Not applicable	Elements are not dependent on or referenced by shape, size, sound or location
1.4.1 Use of Color (Level A)	Web/Authoring tool/Support docs: Supports	Where buttons or other elments uses color, the label conveys the meaning of the button. No other color elements that convey meaning currently exist.
1.4.2 Audio Control (Level A)	Web/Authoring tool/Support docs: Supports	There is no default audio content provided. Users need to adhere to this criterion when creating content.
2.1.1 Keyboard (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	All extensions and functionality developed by Hallo Welt! is regularly tested for keyboard functionality. Other bundled extensions not developed by Hallo Welt can have issues that need to be resolved by the according developers. See attached list of extensions. Keyboard traps in visual editing mode can be circumvented by adding content in source editing mode.
2.1.2 No Keyboard Trap (Level A)	Web/Authoring Tool/Support docs: Partially supports	Same as 2.1.1
2.1.4 Character Key Shortcuts (Level A 2.1 only)	Web/ Authoring Tool/Support docs: Not applicable	Character key shortcusts are not used.
2.2.1 Timing Adjustable (Level A)	Web/ Authoring Tool/Support docs: Not applicable	No timed content or functionality is used.
2.2.2 Pause, Stop, Hide (Level A)	Web/ Authoring Tool/Support docs: Not applicable	No moving, blinking, scrolling, or auto-updating information that starts automatically is used.
2.3.1 Three Flashes or Below Threshold (Level A)	Web/ Authoring Tool/Support docs: Not applicable	No flashing or blinking functionality is used.
2.4.1 Bypass Blocks (Level A)	Web/Authoring tool/Support docs: Supports	Skip links (G124) and Aria landmarks (ARIA11) are provided.
2.4.2 Page Titled (Level A)	Web/Authoring tool/Support docs: Supports	Users can provide meaningful H1 text (as page name or display title)
2.4.3 Focus Order (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality and focus order. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.
2.4.4 Link Purpose (In Context) (Level A)	Web/Authoring tool/Support docs: Supports	Web: Authoring Tool: Techniques used G91, ARIA7, ARA8
2.5.1 Pointer Gestures (Level A 2.1 only)	Web/Authoring tool/Support docs: Not applicable	Application does not use functionality that uses multipoint or path-based gestures for operation.
2.5.2 Pointer Cancellation (Level A 2.1 only)	Authoring tool: Supported Web/Support docs: Not applicable	For content that is draggable, releasing the picked-up item outside a drop target reverses the action.
2.5.3 Label in Name (Level A 2.1 only)	Web/Authoring tool/Support docs: Partially supports	For controls with a visible label (e.g., link text, button text, programmatically linked label, images in links with text) the accessible name is not always the same as the visible label. The accessible name does not always contain a match for the string of the visible label.
2.5.4 Motion Actuation (Level A 2.1 only)	Web/ Authoring Tool/Support docs: Not applicable	No device motion elements such as shaking or tilting of the user device are used.
3.1.1 Language of Page (Level A)	Web/ Authoring Tool/Support docs: Supports	Lang attribute on html element is set (H57)
3.2.1 On Focus (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality and focus order. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.
3.2.2 On Input (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	Forms are not automatically submitted when a user changes a field.
3.3.1 Error Identification (Level A)	Web/Authoring tool: Partially supports Support docs: Not applicable	Errors are displayed and announced correctly. Alert banners with aria role alert conditional dialogs need to be acknowledged Not supported: No warnings in some cases, e.g. when a book is created without saving it.
3.3.2 Labels or Instructions (Level A)	Web/ Authoring Tool/Support docs: Supports	Labels or instructions are provided when content requires user input. (ARIA1,9, G89, H71, G184)
4.1.1 Parsing (Level A)	Web/ Authoring Tool/Support docs: Supports	Correct parsing is continuously checked in IDEs as well as browser checks (Chrome Lighthouse). Errors are reported in ticket system.
4.1.2 Name, Role, Value (Level A)	Web/ Authoring Tool/Support docs: Partially supports	Mainly standard HTML controls and common frameworks such as bootstrap are used to create interace components. Applied techniques: Aria14,16; H91, H44, H64, H88 Not supported: ExtJS Grid pagination currently does not correctly identify buttons. This functionality is used on many tables throughout the wiki.

Table 2: Success Criteria, Level AA

Notes:

Criteria	Conformance Level	Remarks and Explanations
1.2.4 Captions (Live) (Level AA)	Web/ Authoring Tool/Support docs: Not applicable	No live audio content is provided.
1.2.5 Audio Description (Prerecorded) (Level AA)	Web/ Authoring Tool/Support docs: Supports	Web/Authoring Tool: No audio content is provided. Support docs: Video tutorials have subtitles.
1.3.4 Orientation (Level AA 2.1 only)	Web/ Authoring Tool/Support docs: Supports	both landscape and portrait orientation are supported via css.
1.3.5 Identify Input Purpose (Level AA 2.1 only)	Web/ Authoring Tool/Support docs: Not applicable	The website/application does not collect personal information with forms as related to https://www.w3.org/TR/WCAG21/#input-purposes There are only a few personal information form fields in a logged-in user's preferences (such as username, name or email. These can be entered without autofill-option.
1.4.3 Contrast (Minimum) (Level AA)	Web/ Authoring Tool/Support docs: Supports	UI Elements are continuously checked for Level AA contrast conformity.
1.4.4 Resize text (Level AA)	Web: Supports Authoring Tool: Supports Support Docs: Supports	Web: G142 Authoring Tool: G142 Support Docs: G142
1.4.5 Images of Text (Level AA)	Web: Supports Authoring Tool: Supports Support Docs: Supports	Web: C22 Authoring Tool: C22 Support Docs: C22
1.4.10 Reflow (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
1.4.11 Non-text Contrast (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
1.4.12 Text Spacing (Level AA 2.1 only)	Web / Authoring Tool / Support Docs: Supports	Checked with WCAG Technique C35
1.4.13 Content on Hover or Focus (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
2.4.5 Multiple Ways (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
2.4.6 Headings and Labels (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
2.4.7. Focus Visible (Level AA)	Web / Authoring Tool /Support Docs: Supports
3.1.2 Language of Parts (Level AA)	Web: Supports (user task) Authoring Tool: Supports Support Docs: Supports	lang attribute in html tag, authors can set lang for text passages. Web: H58 Authoring Tool: H58 Support Docs: (different DE/EN wikis)
3.2.3 Consistent Navigation (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
3.2.4 Consistent Identification (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
3.3.3 Error Suggestion (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
4.1.3 Status Messages (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:

EN 301 549 Report

Chapter 5: Generic Requirements

Notes:

Criteria	Conformance Level	Remarks and Explanations
5.2 Activation of accessibility features	Not applicable
5.3 Biometrics	Not applicable
5.4 Preservation of accessibility information during conversion	Supported

Chapter 9: Web (see WCAG 2.x section)

The WCAG test with its 60 checkpoints in Table 1 and Table 2 is a subset of the BITV-Test (92 checkpoints ). Each WCAG checkpoint therefore maps as follows to EN 301 549:

WCAG example	Corresponding BITV checkpoint
Checkpoint 1.1.1	BITV prefixes the WCAG checkpoints with the number 9. Therefore, this checkpoint is referenced as 9.1.1.1. In addition the WCAG checkpoints also always apply to the following BITV checkpoints: 11.8.2: Accessible content creation 12.2.4: Accessible support documentation

Jump to Table 1: Success Criteria, Level A

Jump to Table_2:_Success_Criteria,_Level_AA

Chapter 12: Documentation and Support Services

Notes:

Criteria	Conformance Level	Remarks and Explanations
12.1.1 Accessibility and compatibility features	Not applicable
12.1.2 Accessible documentation	Not supported	Helpdesk is based on BlueSpice pro. Any accessibility issues of the application apply here as well.
12.2.2 Information on accessibility and compatibility features	Not applicable
12.2.3 Effective communication	Not applicable
12.2.4 Accessible documentation	Not applicable

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